Effective Date: December 2, 2025
Last Updated: October 27, 2025
Email: support@pyoorintentionshomecare
Phone: +1 (445) 260-7220

Pyoor Intentions Home Care (“Company,” “we,” “us,” or “our”) is a licensed and insured Home Care Agency in the Commonwealth of Pennsylvania, operating under 55 Pa. Code Chapter 601. We are committed to protecting the privacy and confidentiality of all clients, caregivers, applicants, and website visitors (“you” or “your”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Pyoor Intentions Home Care adheres to all applicable Pennsylvania regulations, including but not limited to:

We comply with PA requirements governing the operation of home care agencies, including confidentiality, client rights, service delivery, and personnel standards.

We use and interpret client information consistent with state definitions for “client,” “consumer,” “home care service,” “home care agency,” and “direct care worker.”

We maintain:

• Written policies for confidentiality and recordkeeping.
  
  
• Procedures to protect private health information and personal data.
  
  
• Secure storage and controlled access to client records.
  
  
• Staff training on privacy and data protection.
  
  

Your rights include:

• The right to privacy and confidentiality.
  
  
• The right to access your records.
  
  
• The right to receive services without discrimination.
  
  
• The right to be informed of data collection purposes.
  
  
• The right to file complaints without retaliation.
  
  

We comply with PA background check requirements:

• Statewide criminal history checks
  
  
• Child abuse clearances (if applicable)
  
  
• Federal background checks where required
  
  

These records are stored securely and not shared except where legally mandated.

We maintain complete and accurate records for clients and caregivers as required by state law. Client records are confidential and retained for the legally required period.

We protect personal and health information of clients and caregivers in accordance with state regulations, HIPAA-equivalent standards (where applicable), and secure technology practices.

We may collect the following categories of information:

• Name
  
  
• Phone number
  
  
• Email address
  
  
• Home address
  
  
• Emergency contacts
  
  
• Date of birth
  
  
• Signatures for service agreements
  
  

• Care needs and preferences
  
  
• Service plans
  
  
• Observational notes
  
  
• Medical conditions voluntarily disclosed
  
  
• Physician or authorized provider instructions
  
  

• Application information
  
  
• Background checks required under PA Code § 601.5
  
  
• Training records
  
  
• Certifications
  
  

• IP address
  
  
• Device/browser type
  
  
• Cookies
  
  
• Usage analytics
  
  

We use your information to:

• Provide home care services
  
  
• Create and maintain client care plans
  
  
• Manage scheduling and service delivery
  
  
• Respond to inquiries or support communications
  
  
• Verify caregiver credentials and background checks
  
  
• Improve our website and user experience
  
  
• Comply with Pennsylvania regulatory requirements (§ 601.1–601.7)
  
  

We implement administrative, technical, and physical safeguards, including:

• Secure electronic record systems
  
  
• Limited staff access based on job roles
  
  
• Password-protected databases
  
  
• Encrypted communications where possible
  
  
• Locked storage for physical documents
  
  
• Staff confidentiality agreements
  
  

Your information will NOT be sold.
We may share information only with:

• Authorized caregivers providing services
  
  
• Medical professionals involved in your care
  
  
• Pennsylvania state regulators, when required
  
  
• Law enforcement (only when legally required)
  
  We obtain consent whenever required before sharing information.

Under PA Code § 601.4, you have the right to:

• Request a copy of your records
  
  
• Request corrections to your records
  
  
• Restrict certain uses of your information
  
  
• File privacy-related complaints
  
  
• Receive written notice of any breach of unsecured information
  
  

Requests may be submitted to:
📧 support@pyoorintentionshomecare
📞 +1 (445) 260-7220

We retain client and caregiver records for the period required by:

• 55 Pa. Code § 601.6
  
  
• Other applicable state and federal guidelines
  
  After the retention period expires, records are securely destroyed.

We may use cookies to:

• Improve user experience
  
  
• Analyze site traffic
  
  
• Enhance website security
  
  Users may disable cookies through browser settings.

We may use secure third-party providers for:

• Payment processing
  
  
• Scheduling systems
  
  
• Website hosting
  
  
• Email delivery
  
  Each provider adheres to confidentiality and data protection requirements.

The website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information from a child under 13 has been collected, we will delete it promptly. A parent or guardian who believes a child’s information has been submitted may contact us at:

📧 support@pyoorintentionshomecare
📞 +1 (445) 260-7220

Although Home Care Agencies in Pennsylvania are not always classified as “covered entities,” Pyoor Intentions Home Care follows HIPAA-equivalent privacy standards for all sensitive health-related information.

We ensure:

• Confidential handling of all service-related health details
  
  
• Minimum necessary access to personal information
  
  
• Secure storage and disposal of health-related documentation
  
  
• Staff training in privacy and confidentiality protections
  
  

If at any time federal HIPAA laws apply to your services, we will provide an updated Notice of Privacy Practices.

We use industry-standard safeguards to protect all data transmitted through our website, including:

• SSL encryption (https)
  
  
• Secure hosting infrastructure
  
  
• Firewalls and intrusion prevention systems
  
  

Forms submitted through the website (contact forms, applications, inquiries) are encrypted where possible and stored in secure systems.

By contacting us through our website, you consent to receiving follow-up communication by email or phone.
We will never send marketing messages without your consent.

You may opt-out of email or text communication at any time by contacting:
📧 support@pyoorintentionshomecare

By using our website, you consent to the terms of this Privacy Policy.
If you submit information through forms or applications, you consent to the collection, storage, and processing of your data as described above.

We may update this Privacy Policy periodically to reflect:

• Changes in state or federal regulations
  
  
• Updates to Pennsylvania Home Care Agency requirements (55 Pa. Code § 601.1–601.7)
  
  
• Changes in our internal practices or website functionality
  
  

Updates will be posted with a revised “Last Updated” date at the top of this document. Continued use of our website constitutes acceptance of any changes.

You may request:

• Access to your personal information
  
  
• Correction of inaccurate or incomplete information
  
  
• Deletion of information not required to be retained by law
  
  
• Restriction of certain uses of your information
  
  

We respond to all requests within the time required by Pennsylvania regulations.

Submit requests to:
📧 support@pyoorintentionshomecare
📞 +1 (445) 260-7220

If you believe your privacy rights have been violated, you may file a complaint with:

Pyoor Intentions Home Care Privacy Officer
📧 support@pyoorintentionshomecare
📞 +1 (445) 260-7220

Or with the appropriate Pennsylvania regulatory authority:

Pennsylvania Department of Health
Division of Home Care Licensure
Harrisburg, PA

Complaints may be submitted without fear of retaliation, in accordance with 55 Pa. Code § 601.4 (Consumer Rights).

For questions about this Privacy Policy or your rights, contact:

Pyoor Intentions Home Care
📧 Email: support@pyoorintentionshomecare
📞 Phone: +1 (445) 260-7220
📍 Pennsylvania, USA